Government-Sponsored Nutrition Information: A Review of 3 Websites
Nutrition.gov
Although this USDA website's taglines are "Smart nutrition starts here" and "Nutrition information for you," they're just a tease. Nutrition.gov is more or less a clearinghouse of 1,000 hyperlinks to other websites, rather than a primary source of information.
Although at first glance, the site appears to be organized by buckets, upon closer scrutiny, the categories are somewhat arbitrary and not particularly well-organized or user-friendly. For example, different FAQs appear scattered across a variety of pages, rather than logically grouped in a central location.
Indeed, this self-described "gateway" could use a gatekeeper. Rather than setting a clear agenda that lays out the important issues in the field of nutrition, the site mistakes a sometimes random accumulation of sources as an end in itself, requiring the user to dig in without much guidance. The sheer number of sites within categories, even sub-categories, would most likely be overwhelming to an average consumer. Links are nested within other links, taking the user deeper and deeper into the site, but at the same superficial level. The experience is disorienting--more like web-surfing than learning.
The site does promise that their links have been "vetted," but they don't present them in a structure that makes it easy for users to know where best to start looking for information relevant to their inquiries. For this reason, a Google search might actually be more effective. Indeed, the site feels like a relic from previous decades.
The site has minimal interactive capabilities--users can send questions via email, and wait for a response. Again, rather antiquated. As for social media, the site has a corresponding Twitter account, with maybe 3-5 tweets published per month. My guess is that USDA has neglected this site in favor of ChooseMyPlate.gov.
CooseMyPlate.gov
This site makes up for what's lacking in Nutrition.gov. It allows you to submit a question to a USDA SME, as well as houses a library of answers to FAQs that you can browse. The site also features a Service Center Locator with the addresses of agencies serving different areas with contact information how to reach them.
The site breaks down the user audience into categories that offer greater focus: college students, preschoolers, children, dieters, and pregnant/breastfeeding women. It also targets educators and health care professionals, offering them a variety of tools.
In terms of social media, the site really engages college students. It offers resources and training to be a Campus Ambassador; encourages college students to use Twitter, Facebook, Pinterest, blogs, and YouTube to promote health and wellness, share recipes, and offer healthy eating tips.
The site provides interactive features such as BMI calculators and SuperTracker--a personalized nutrition and physical activity planner. This is a huge advance on Nutrition.gov.
The site has a Facebook page with posts about nutrition and exercise. However, it has only 6,460 likes, which is very small given its public profile. The site is probably not visited as much as the government would desire. The site also has a Twitter page, with many more followers (45,233) and 1757 tweets.
The YouTube link is disappointing--it's not really about My Plate. Rather, it's a bunch of videos about farming issues. Not that they aren't important, but they're not relevant to MyPlate. Perhaps a series of videos needs to be developed.
The site has a Flickr account with only 77 members. Basically, it's just a bunch of photos illustrating meals that satisfy MyPlate guidelines. Without offering any recipes, it's pretty much a throwaway.
I would give this site thumbs up.
Let'sMove.gov
Michelle Obama's site is very well organized, laid out, and easy to follow. You can sign up for email updates and follow on Facebook and Twitter.
The site targets different audiences: parents (to create a healthy environment at home); schools (to create a healthy school environment); community and faith leaders; local elected officials (to promote improved nutrition and increase physical activity at the local level); chefs (to make good nutrition fun and appealing); and healthcare providers (to help solve the problem of childhood obesity).
As for social media, the blog has good topics, but does not have a comments feature. So the blog posts are static and don't allow for interaction. The Twitter page has 89,056 followers, and the Facebook page has 124,000 likes--pretty decent engagement. The YouTube page has 8,071 subscribers and close to million video views, but there aren't that many actual videos--could use some beefing up. The Flickr page is more or less a PR vehicle showcasing photos of the Obamas out in the community--not very relevant.
Still a good site.